KURSUS PEMANDU PELANCONG

Tourist Guide students of Sinar College
Tourist Guide students of Sinar College

Upon completion of this 6 months Kursus Pemandu Pelancong course, students will obtain :

  1. Certificate from Jabatan Pembangunan Kemahiran (Equivalent to Sijil Kemahiran Malaysia Tahap 3)
  2. Certificate from MOTOUR (Kementerian Pelancongan Malaysia)
  3. WE ARE THE HOST Certificate

Candidates also can apply for financial assistance & loan from Tabung Pembangunan Kemahiran.

Perbadanan Tabung Pembangunan Kemahiran Melaka
Perbadanan Tabung Pembangunan Kemahiran Melaka
ENTRY REQUIREMENT
1.     SPM/SM3 or its equivalent (6 subjects passes including of BM); or
2.     Certificates, Diplomas or Degrees recognised by the Ministry of Education of Malaysia.
DURATION OF COURSE
6 months (500 contact hours)
INTAKE
January / April / July / September
PROGRAME STRUCTURE
(01) PERFORM TOUR ARRANGEMENT CONFIRMATION
01.01 – CARRY OUT TOUR ITINERARY CONFIRMATION
01.02 – CARRY OUT ‘MEET AND GREET DETAILS CONFIRMATION
01.03 – CARRY OUT TOUR TRANSPORTATION CONFIRMATION

01.04 – CARRY OUT FLIGHT DETAILS CONFIRMATION
01.05 – CARRY OUT TOUR ARRANGEMENTS CONFIRMATION
01.06 – CARRY ACCOMMODATION RESERVATION CONFIRMATION
01.07 – CARRY OUT MEAL ARRANGEMENT CONFIRMATION

01.08 – CARRY OUT ENTERTAINMENT RESERVATION CONFIRMATION
01.09 – CARRY OUT TOUR PAYMENT VOUCHER CONFIRMATION
01.10 – CARRY OUT TOUR LUUGGAGE HANDLING ARRANGEMENTS CONFIRMATION
01.11 – CARRY OUT FINANCIAL ARRANGEMENTS CONFIRMATION
01.12 – CARRY UOT TOUR ASSIGNMENT ORDER ACCEPTANCE CONFIRMATION
(02) PERFORM TOUR OPERATIONAL ACTIVITIES
02.01 – PREPARE TOUR SAFETY AND SECURITY INSPECTION CHECKLIST
02.02 – CARRY OUT TOUR VEHICLE CONDITION INSPECTION
02.03 – CARRY TOUR SAFETY HAZARDS PEPORT
02.04 – CARRY OUT FIRE FIGHTING EQUIPMENT INSPECTION
02.05 – CARRY OUT AUDIO VISUAL AIDS INSPECTION
(03) PERFORM TOURIST TOUR INTINERARY ACTIVITIES
03.01 – CARRY OUT PERSONAL HYGIENE AND GROOMING PRACTICES
03.02 – CARRY OUT TOURIST ‘MEET AND GREET’
03.03 – CARRY OUT TOURIST LUGGAGE HANDLING
03.04 – CARRY OUT TOURIST BOARDING
03.05 – CONDUCT TOURIST WELCOMING ADDRESS
03.06 – CARRY OUT TOURIST TOUR INTINERARY BRIEFING
03.07 – CARRY OUT PROGRAMME TIME SCHEDULES CONFIRMATION
03.08 – CARRY OUT TOURIST CHECK IN AND CHECK OUT
03.09 – VERIFY TOURIST MEAL ARRANGEMENTS
03.10 – CARRY OUT TOURIST TRANSFER IN AND TRANSFER OUT
(04) PERFORM TRAVEL TIPS INFORMATION BRIEFING
04.01 – CONDUCT MALAYSIAN GEOGRAPHICAL INFORMATION BRIEFING
04.02 – CONDUCT MONEY CHANGING INFORMATION BRIEFING
04.03 – CONDUCT ACCOMMODATION INFORMATION BRIEFING
04.04 – CONDUCT SHOPPING FACILITIES INFORMATION BRIEFING
04.05 – CONDUCT SAFETY AND SECURITY MEASURES BRIEFING
04.08 – CONDUCT ENVIRONMENT PROTECTION ACT BRIEFING
04.07 – CONDUCT SERVICE TAX INFORMATION BRIEFING
04.06 – CONDUCT GUIDE BOOKS/MAPS BRIEFING
(05) PERFORM MALAYSIAN TOURISM INFORMATION PRESENTATION
05.01 – CARRY OUT MALAYSIAN SOCIO CULTURAL INFORMATION PRESENTATION
05.02 – CARRY OUT MALAYSIAN PLACES OF INTEREST INFORMATION PRESENTATION
05.03 – CARRY OUT MALAYSIAN GOVERNMENT SYSTEM INFORMATION PRESENTATION
05.04 – CARRY OUT TRANSPORTATION SYSTEMS AND COMMUNICATIONS INFORMATION
PRESENTATION
05.05 – CARRY OUT MALAYSIAN AGRO BASED PRODUCTS INFORMATION PRESEMTATION
05.06 – CARRY OUT MALAYSIAN INDUSTRIES INFORMANTION PRESENTATION
05.07 – CARRY OUT MALAYSIAN FLORA AND FAUNA INFORMATION PRESENTATION
05.08 – CARRY OUT MALAYSIAN CURRENT ISSUES INFORMATION PRESENTATION
(06) PERFORM TOURIST SERVICES FACILITATION
06.01 – ORGANIZE RECREATIONAL ACTIVITIES
06.02 – SELECT SCAFFOLDING PODGER/ SPANNER
06.03 – CARRY OUT TOURIST NEEDS AND COMPLAINT HANDLING
06.04 – CARRY OUT TOURIST MEDICAL NEEDS ARRANGEMENT
06.05 – HANDLE EMERGENCY SITUATION
06.06 – CARRY OUT INTERPRETIVE FUNCTION
06.07 – CARRY OUT HANDICAP TOURIST HANDLING
(07) PERFORM TOURISM PRODUCTS PROMOTION
07.01 – CARRY OUT CURRENT EVENTS PROMOTION
07.02 – CARRY OUT MALAYSIAN TOURISM DEVELOPMENT PRODUCTS PROMOTION
07.03 – CARRY OUT MALAYSIAN COTTAGE INDUSTRIES VISITATION PROMOTION
07.04 – CARRY OUT NEW TOURISM PRODUCT PROMOTION
(08) ESTABLISH CONTINGENCY PLAN
08.01 – PREPARE IRREGULARITIES REPORT
08.02 – CARRY OUT TOURIST ALTERNATIVE TIME SCHEDULE ARRANGEMENT
08.03 – CARRY OUT TOURIST ALTERNATIVE MEAL ARRANGEMENTS
08.04 – CARRY OUT TOURIST ALTERNATIVE ACCOMMODATION ARRANGEMENTS
08.05 – CARRY OUT TOURIST ALTERNATIVE TOUR ITINERARY ARRANGEMENT
08.06 – CARRY OUT TOURIST ALTERNATIVE TRANSPORT ARRANGEMENT
(09) PERFORM JOB ENRICHMENT ACTIVITIES
09.01 – PREPARE POST TOUR REPORT
09.02 – CARRY OUT NEW TOURISM PRODUCT REVIEW
09.03 – PREPARE TOURIST FEEDBACK REPORT
09.04 – RECOMMEND NEW TOUR PACKAGES INTINERARIES
FEES
RM6,000
REGISTRATION FEE
RM500
IF BY INSTALLMENT PLAN
1st Payment & registration: RM 1500 + RM500
Balance : RM1000 per Month (4 Months Payment)

Early Registration Can Get RM200 of Discount in Registration Fee (So, Total Fee is RM5,800 instead of RM6,000)

Students also can apply loan from Tabung Pembangunan Kemahiran and Dana KCM

CLASS DATE & TIME
Tuesday to Friday
6.30  pm to 09.30 pm